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Terms Of Use




 TERMS  & CONDITIONS

1.This boarding ticket without Rao Travels office stamp is invalid. This ticket will be
    collected by the company at the time of boarding.

2. Balance Payment if any is to be paid at our booking office two days prior to the Journey
    date & obtain receipt separately otherwise booking will be treated as cancelled and
    advance amount will be forfeited.
 
3. Passengers are requested to keep punctuality. No refund will be made if the passengers
    do not come in time at pick up point for what so ever reason.

4. Children above 3 years of age will be charged full fare. It is advised, children to take full seat for
     long journey.

5. Purchase entrance tickets from the monuments directly.

6. Tourist will carry their luggage from vehicle parking lot to place of stay at their own responsibility.

7. The management will not be responsible for any loss of article:

8. The company will not be responsible in any manner of any loss of articles in the vehicle or outside during the tour.

9. The company will not be responsible in any manner of any delay or inconvenience cause to the tourist during the, journey in case of breakdown of the vehicle, failure of AC or due to any unforeseen reason which might be beyond the control of the management and “NO REFUND” will be made through to tourists.

10. Passenger are requested to wait at the pickup point given, if the vehicle is late, still if the vehicle does not reach within twenty minutes, then       please contact head office immediately for necessary action. Ph. No.: 46131313 / 26144545.

11. The Management reserves the right to make changes ‘en-route or omit' any place of visit if it becomes necessary.

12 The management holds the right to shift the tour from bus to cabs / mini cabs / mini bus for any unforeseen reason at any point of time without cancelling the tour FOR WHICH NO REFUND WILL BE MADE. SEATING CAPACITY OF A/C DELUXE, CAN BE ANY TYPE OF VEHICLE.


13. Tourists can make purchases from anywhere they like, the company is not responsible for any kind of purchases and does not recommend any particular shop.

14. Any suggestions / complaints about the tour / vehicle / guide / driver / helper | staff may please be communicated to the management at rao@raotravels.com or Ph. No. 46131313 / 26144949.

15. No seat numbers are allotted in same-day tours, passengers can seat on first come first serve basis, if seat numbers are not allotted.

16. Any cancellation will be accepted only in writing / e-mail / fax along with timings to be mentioned in letter.

17. Any refunds will be made through cheque only favoring the passengers name in ticket as mentioned.

CANCELLATION CHARGES ON TOTAL FARE APPLICABLE AS MENTIONED BELOW :

18.   ONE TO THREE DAYS TOUR:                              MORE THAN THREE DAYS TOUR:
        48 HRS. BEFORE DEPARTURE:    ->   25%   <-   7 DAYS BEFORE DEPARTURE      
        24 HRS. BEFORE DEPARTURE     ->   50%   <-   LESS THAN 4 DAYS BEFORE DEPARTURE
        LESS THAN 24 HRS.                  -> 100%    <-   LESS THAN 4 DAYS BEFORE DEPARTURE

19.  BOOKING CENTERS AT SOUTH INDIA :
       HYDERABAD     : 040-23371000 / 23328220 /09347447000  
       VIJAYAWADA    : 9490742688
       NELLORE         : (M.) 9440361643
       CHENNAI         : 044-28192888 / 32561515 / 09840758738      
       BANGALORE    : 080-22879999, 22878899(M.), 9343906071

20. BOOKING CENTERS AT DELHI :
       DWARKA              :25088885 / 25088886 / 9911639999
       JANAKPURI          : 25624757, (M.) 9911639999   
       PINTO PARK         : 32554099
       KAROL BAGH        : 42502766 / 28750455 / 28750460 / 9971550099
       SUBROTO PARK    : 25690913, (M.) 9971880099

21. ALL DISPUTES ARE SUBJECT TO EXCLUSIVE JURISDICTION OF DELHI COURTS ONLY.

                * WISH YOU A HAPPY JOURNEY *


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